Returns & Exchanges
At Maison Safiyaa, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original Maison Safiyaa packaging, ensuring all designer tags and protective seals remain intact.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Drop your package off at any authorized courier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing